IT Administrator

2 weeks ago

Hyderabad Telangana, India JV Ventures Full time

**ROLE SUMMARY**

The IT Admin (Network & E-commerce Site Support) will be responsible for maintaining the company's network infrastructure and providing technical support for the e-commerce website. This role involves ensuring the seamless operation of the company's IT systems, troubleshooting network issues, and optimizing the performance of the e-commerce platform.

**KEY RESULT AREAS**:

- **E-commerce Site Support**:

- Manage the technical performance of the e-commerce website, ensuring optimal load times, uptime, and security.
- Collaborate with the development team to resolve technical issues and implement site updates.
- Manage integration of third-party services (payment gateways, shipping solutions, etc.) with the e-commerce platform.
- Monitor the site for performance issues and security vulnerabilities, ensuring regular data backups and disaster recovery plans.
- **IT Communication Tools & ERP Management**:

- Manage the company’s ERP system, including user access, troubleshooting, and integration with other software solutions.
- Provide technical support for other office productivity tools like Microsoft Office 365, collaboration platforms, and document management systems.
- Ensure that IT systems are optimized for smooth communication and collaboration across the company.
- **Network Administration**:

- Manage and maintain the company’s network infrastructure, including routers, firewalls, switches, and Wi-Fi systems.
- Monitor network performance, troubleshoot connectivity issues, and ensure network uptime.
- Implement and manage network security protocols to protect company data and systems.
- Perform routine maintenance and updates for network hardware and software.
- Provide support for office IT equipment, including servers, printers, and VoIP systems.
- **Technical Documentation & Reporting**:

- Maintain detailed documentation of network configurations, IT communication tools, and technical support procedures.
- Generate regular reports on network performance, website analytics, and tool usage to identify areas for improvement.

**CANDIDATE PROFILE SPECIFICATIONS**:
**EDUCATION**: Bachelor’s/ Master’s degree in Information Technology, Computer Science, or a related field.

**EXPERIENCE**:

- 3-5 years of experience in network administration, IT support, and management of communication tools.
- Strong knowledge of network protocols, firewalls, VPNs, and cybersecurity.
- Familiarity with e-commerce platforms (Shopify, Magento, WooCommerce) and basic web technologies (HTML, CSS, JavaScript).
- Strong problem-solving and troubleshooting abilities across IT infrastructure and software systems.

**SKILLSET**:

- Strong communication skills to support cross-functional teams and non-technical staff.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
- Attention to detail and proactive problem-solving approach.
- Capable of working independently as well as within a team.

**OTHER CONDITIONS**:

- Immediate Joiner only.

**COMPENSATION RANGE**
- 6 LPA - 9 LPA

**Job Types**: Full-time, Permanent

Pay: ₹45,000.00 - ₹60,000.00 per month

Schedule:

- Day shift
- Morning shift

**Location**:

- Hyderbad, Telangana (required)

Work Location: In person

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