Customer Care Executive

6 days ago

Ernakulam, India Cpositive Full time

First of all this job is not for those who are looking work from home jobs

we are urgently looking for a staff for our office is in puthiyaroad village area which is in Chowara village sreemoolananagaram panchayath, around 6 km away from aluva

Conditions;
1) Depending up on situations we will ask staff to work either in aftersale department or marketing department.In marketing telecalling We don't give any target on customer joining but staff should complete 2 hour call duration every day.we will give enough numbers to call.In aftersale department staff should have high patience level to handle the paid clients

2) we are giving 2 options for the staff (a) staff can work in office from 9 am to 12 pm and remaining time staff can do work from home. (b) staff can work from office from 9 am to 6 in office also

in our office staff should have to work alone and it will be tough to work for long duration alone so thats the reason for giving such options.but staff should be available to come in office any time from 9 am to 6 pm.

3) staff should have to travel with manager for training and business related purpose to anywhere in Kerala.we have 3 offices in all kerala.staff should know to drive 2 wheeler

4) we wont be giving any extra amount as hostel fees or travelling fees.staff can use our 2 wheeler for company purposes and for business travels we will provide travelling expenses

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- staff should have to travel with manager for training and business related purpose to anywhere in Kerala.Are you ok with it?.
- staff should have to work alone in office.we have 3 offices in all kerala and this job posting will be done to puthiyroad office.are you ok with it
- are you sure you can work alone in office since its a tough task.

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer relationship management: 1 year (preferred)

**Language**:

- English (required)
- Malayalam (required)
- Hindi (required)
- Tamil (required)

License/Certification:

- 2 Wheeler Licence (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Willingness to travel:

- 100% (preferred)

**Speak with the employer**
+91 7736927722

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