
Customer Service Representative
6 days ago
As the **Customer Support Executive, **you will be expected to answer incoming calls from customers for various reasons
- take orders, answer inquiries, resolve complaints and provide information. The key responsibilities will primarily be:
- Provide hands on support of customer care initiatives
- Solicit cross-selling and up-selling opportunities within the customer care experience.
- Tracking and reporting of relevant customer care performance metrics.
- Solving customer query.
- Acting as a bridge between Tele Inbound and Logistics team.
**Desired Profile**
- Excellent communication skills.
- Ability to maintain an upbeat and positive attitude at all points in time
- Should have good computer skills
- Female oriented role.
Pay: From ₹30,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Weekend only
Supplemental Pay:
- Overtime pay
- Performance bonus
**Experience**:
- Customer support: 3 years (required)
- Upselling: 3 years (required)
- Administrative experience: 3 years (required)
- Customer service: 2 years (required)
Work Location: In person
Application Deadline: 30/10/2024
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