Call Center Executive

Perform Daily/weekly/monthly quality assurance audits for call recordings of sales executives. - Assist in implementing changes or modifications to the Agents Quality Assurance evaluation process. - Provide management with timely reports documenting findings from the process audits that identify trends or opportunities for improvement. - Assist the...

**Methods, strategies, and processes a company uses to build and maintain customer relationships.**: - **Providing customers with clear instructions to resolve issues.**: - **Rerouting customer calls to other departments when advanced solutions are needed.**: - **Skilled communicators who promote brands by cultivating lasting relationships with key...

Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options - Answer questions about service outcome (after consulting with mechanic if necessary) - Advise customers about warranty...

**Responsibilities** - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell other products wherever possible. - Ensure you follow the customer service script provided by the company for uniformity. - Also, be well-read on company policies and the website for FAQs...

**Responsibilities** - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell other products wherever possible. - Ensure you follow the customer service script provided by the company for uniformity. - Also, be well-read on company policies and the website for FAQs...

Company Description Deepija Telecom Pvt Ltd is a market leader in Telecom Applications, providing both premises-based and Hosted/Cloud Telecom Solutions. Our ConVox suite includes Omni Channel Contact Center Solutions, Customized IP-PBX, IVR, Broadcasting Tool, and more. Integrated with leading CRMs such as SalesForce, our innovative technologies and...

Company DescriptionDeepija Telecom Pvt Ltd is a market leader in Telecom Applications, providing both premises-based and Hosted/Cloud Telecom Solutions. Our ConVox suite includes Omni Channel Contact Center Solutions, Customized IP-PBX, IVR, Broadcasting Tool, and more. Integrated with leading CRMs such as SalesForce, our innovative technologies and...

Telesales executives work in call centers where they **utilize inbound and outbound telephone calls to persuade customers to purchase companies' products and services**. They generate leads for outside sales teams, manage customer accounts, and promptly resolve customer complaints. **Salary**: ₹8,000.00 - ₹10,000.00 per month **Benefits**: - Health...

Provide regular updates to clients regarding the status of their investment portfolios. - Inform clients of new investment opportunities within the stock market. - Source new clients through networking and cold calling. - Make changes in investment strategies based on market conditions. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**:...

Job Title: TelecallerJob Summary:We are looking for a motivated and confident Telecaller to join our team. The candidate will be responsible for connecting with potential customers, generating leads, maintaining customer relations, and ensuring high levels of customer satisfaction. The role requires excellent communication skills, patience, and the ability...