Dispatcher
1 week ago
**Dispatcher Experienced**
**Exp: 2+ years**
**Responsibilities**:
- To secure and book loads based on truck requirements to ensure optimal utilization.
- To conduct initial call outreach to understand freight market trends and identify new opportunities.
- To prepare invoices and manage documentation for brokers and the accounting team with precision.
- To monitor and track shipments to ensure on-time and efficient deliveries.
- To design and optimize delivery routes, keeping regular communication with drivers to ensure smooth operations.
- Address unexpected route changes, road construction issues, or delays, collaborating with drivers to find efficient alternate routes.
- To ensure drivers have all necessary documentation and load information to meet customer expectations while complying with HOS regulations.
- Foster positive relationships with drivers, co-workers, and clients, maintaining a respectful and professional attitude.
- Book loads and map routes effectively, ensuring timely and efficient dispatch operations.
- To ensure seamless coordination in a non-asset-based environment, leveraging external carriers for freight movement.
**Qualifications and Skills Required**:
- Strong understanding of load booking and route mapping to ensure operational efficiency.
- Excellent negotiation, problem-solving, and decision-making skills to address customer and operational challenges.
- Ability to handle difficult situations with professionalism and composure under pressure.
- Proficiency in both verbal and written communication, with a strong fluency in English (US accent preferred).
- Detail-oriented with strong skills in basic math and calculations for shipment tracking.
- Proven multitasking abilities and the capability to make quick, independent decisions.
- Committed to delivering high-quality results that align with performance targets and client expectations.
- Patient, composed, and customer-focused, especially when managing multiple tasks simultaneously.
- Ability to follow and implement established quality standards, ensuring seamless dispatch operations.
Pay: ₹25,000.00 - ₹45,000.00 per month
Schedule:
- Evening shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Experience**:
- Dispatching: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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