Mis Executive

4 days ago

Navi Mumbai, India Atreus Consultant Full time

Designation : MIS Executive

Qualification : Graduation

Work Experience : 2 Years of experience as a MIS Executive From BPO Background

Working Days : 6 days

Week Offs : Sunday

Age Limit : 35

Skills:

- Good understanding on MS Office and report automation.
- Should be from BPO background
- Preparing daily Dashboard for Inbound & Outbound Process.
- Monthly & Weekly PPT
- Shift & Net login Hours Adherence report
- Daily break Adherence report
- Daily Sign-In/Sign-out report
- Agents wise Disposition reports
- Daily, Weekly & Monthly Performance, Tenure wise AHT Comparison)
- Shrinkage Report ( TL, AM, OM, Process - Daily, Weekly, Monthly Wise)
- Attrition Report. ( TL, AM,OM, Process - Daily, Weekly, Monthly Wise)
- Daily Dialer dump with disposition for operation team.
- Making daily Internal Report (Agents Targets Vs. Achievement,)(Login Hour Deficit, Inbound & Outbound Hourly Call Ratios, Agents)

**Immediate Joiners Required**

**Salary**: Up to ₹30,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (required)

**Speak with the employer**

+91-XXXXXXXXXX

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