Call Center Executive

2 weeks ago

Thane, India DNCC Full time

**Experience **:Fresher Or Experience

**Job Locations **:Thane (Maharshtra)

**Minimum Qualification **:High school diploma or equivalent

**Eligibility**:
Excellent communication skills, both verbal and written.

Strong problem-solving skills and the ability to think on your feet.

Ability to multitask and prioritize in a fast-paced environment.

Proficiency in basic computer skills.

Positive attitude and a passion for helping others.

**Roles / Responsibilities**:
Outbound calls and assisting customers with their inquiries.

Providing information about services, and promotions.

Resolving customer complaints and escalations in a professional manner.

Following up with customers to ensure satisfaction and resolve any outstanding issues.

Collaborating with other team members to improve overall customer service.

Meeting or exceeding productivity and quality targets.

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