Guest Experience Expert

2 days ago

Navi Mumbai Maharashtra, India Marriott International, Inc Full time

**Additional Information**
**Job Number**25128258
**Job Category**Rooms & Guest Services Operations
**Location**Courtyard Navi Mumbai, Sector 7, Nerul, Navi Mumbai, Maharashtra, India, 400706
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Experience Expert

    2 weeks ago

    Nashik, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24095580 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Nashik, Near Mumbai Naka, Nashik, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Front Office Associate

    1 week ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24063583 **Job Category** Rooms & Guest Services Operations **Location** Navi Mumbai Marriott, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Service Expert

    2 weeks ago

    Pune, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25105354 **Job Category**Food and Beverage & Culinary **Location**Four Points by Sheraton Hotel & Serviced Apartments Pune, 5th Mile Stone, Pune, Maharashtra, India, 411014 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that...

  • Guest Experience, Guest Experience Executive

    1 day ago

    Lonavale, Maharashtra, India Della Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:Welcome guests during check-in and giving a fond farewell to guest while checkout.Handling guest complaints and concerns in an efficient and timely manner.Meeting VIP guests on arrivals and departures.Coordinating and multi-tasking job duties in a busy environment.Should possess detailed product information and the experiences created for...

  • Guest Experience Specialist

    4 hours ago

    Mumbai, India Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Hotel Cleanliness Expert

    2 days ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24204988 **Job Category**Housekeeping & Laundry **Location**Courtyard Navi Mumbai, Sector 7, Nerul, Navi Mumbai, Maharashtra, India, 400706 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we...

  • Hotel Cleanliness Expert

    7 days ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25094101 **Job Category**Housekeeping & Laundry **Location**Courtyard Navi Mumbai, Sector 7, Nerul, Navi Mumbai, Maharashtra, India, 400706 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we...

  • Hotel Cleanliness Expert

    5 days ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25027325 **Job Category**Housekeeping & Laundry **Location**Marriott Executive Apartments Navi Mumbai, D-33, TTC Area, Navi Mumbai, Maharashtra, India, 400705 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made...

  • Guest Relation Executive

    1 week ago

    Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25025737 **Job Category**Food and Beverage & Culinary **Location**The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...

  • Guest Relation Executive

    3 days ago

    Navi Mumbai, Maharashtra, India Property Pistol Full time

    As a Guest Relationship Executive, you will be the primary point of contact for our guests, ensuring that their needs are met and their expectations exceeded throughout their stay. Your responsibilities will include: - Greeting guests upon arrival with warmth and professionalism. - Providing information about hotel facilities, services, and local...