Blended Process Versant Six

4 days ago

Salt Lake Kolkata West Bengal, India Mervice Infotech Private Limited Full time

Addressing consumer problems and suggesting an efficient solution with empathy and professionalism.
- If the customer is facing a technical issue then they collaborate with other departments to bring out a solution for the customer.
- They assist the customers in picking out the right product by their needs and budget.
- The executives should follow a personalised way of communicating that will help the consumers to know that their problems are being heard and understood.
- Having strong product knowledge is a must for customer support executives and predicting the needs of the customers.
- Taking feedback from the customers and highlighting their concerns and needs.
- Basic technical knowledge will help in utilizing the customer support tools.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,311.93 - ₹22,526.52 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Work Location: In person

**Speak with the employer**
+91 9123006906

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