Front Desk Receptionist

6 days ago

Koramangala Bengaluru Karnataka, India Lets hear it Full time

Position Overview:
Key Responsibilities:
1. Patient Reception:

- Greet patients and visitors warmly and professionally.
- Check patients in and out for appointments.
- Provide information about the clinic’s services and answer general inquiries.

2. Appointment Scheduling:

- Coordinate with audiologists to manage their calendars effectively.
- Handle rescheduling and cancellations as needed.

3. Administrative Tasks:

- Maintain patient records, ensuring accuracy and confidentiality.
- Process patient forms, including insurance and consent documents.
- Manage the front office, keeping it organized and presentable.

4. Billing and Insurance:

- Assist with billing and coding for services rendered.
- Process payments and manage the daily cash register.

5. Customer Service:

- Address patient concerns and escalate issues to the appropriate personnel.
- Follow up with patients post-appointment to ensure satisfaction.
- Manage patient reminders and recall systems.

6. Communication:

- Handle incoming and outgoing calls promptly and professionally.
- Coordinate with other staff members to ensure seamless clinic operations.

Pay: ₹15,000.00 - ₹18,000.00 per month

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person

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