Telesales Executive

Key Responsibilities

Sales and Lead Generation
- Make outbound calls to potential and existing customers to promote and sell sand, blue metal, and other quarry materials.
- Handle inbound calls from prospective clients, understand their material requirements, and provide accurate product information and quotations.
- Follow up on leads and convert them into confirmed sales orders.
- Maintain an updated database of customer inquiries, quotations, and follow-up details in the CRM system.

Customer Relationship Management
- Build and nurture strong relationships with customers, contractors, and suppliers.
- Provide excellent customer service by promptly addressing queries, concerns, and complaints.
- Coordinate with logistics and dispatch teams to ensure smooth delivery and customer satisfaction.

Target Achievement
- Consistently achieve and exceed monthly sales and revenue targets.
- Support the field sales team with qualified leads and potential clients.
- Work closely with the Sales Manager to execute strategies and improve conversion rates.

Reporting and Administration
- Prepare daily call logs, follow-up reports, and sales summaries.
- Update management on customer trends, feedback, and potential business opportunities.
- Ensure all sales documentation and customer interactions are accurately recorded.

Continuous Learning and Improvement
- Stay updated on product knowledge, pricing, and industry trends.
- Participate in periodic training sessions to enhance selling skills and market understanding.

**Qualifications**:

- Bachelor’s degree or diploma in Business, Marketing, or a related field (preferred).
- Minimum 4-5 years of experience in telesales, inside sales, or customer service — preferably in construction materials, sand, or related industries.
- Strong communication and interpersonal skills in English, Tamil, and/or regional languages.
- Proven ability to achieve targets and close sales over the phone.
- Familiarity with CRM systems and basic computer operations.
- Excellent listening, problem-solving, and negotiation skills.

Key Attributes
- Confident, articulate, and persuasive communicator.
- Target-driven with a strong sense of ownership.
- Highly organized and detail-oriented.
- Team player with a positive, solution-focused attitude.
- Adaptable and able to thrive in a fast-paced environment.

Compensation
- Competitive base salary with attractive performance incentives.
- Career growth opportunities within the sales department.
- Supportive work environment with ongoing learning and development.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Leave encashment

Application Question(s):

- Do you have experience in Construction Industry?
- Are you staying near Medavakkam, Chennai ?

**Education**:

- Diploma (preferred)

**Experience**:

- Tele Sales: 4 years (required)

Work Location: In person