Customer Service Advisor

3 days ago

Durgapur, India Banerjee Auto Corporation Pvt Ltd Full time

**Job Title**: Customer Service Advisor (Female)
**Location**: [Bhiringi, Durgapur]
**Employment Type**: [Full-Time]
**Industry**: Automobile

**Job Summary**:
**Key Responsibilities**:

- Greet customers and handle service inquiries in a courteous and professional manner.
- Schedule service appointments and coordinate with technicians.
- Explain recommended services, estimated costs, and timelines to customers.
- Maintain accurate records of services and customer interactions.
- Handle customer complaints and follow up to ensure satisfaction.

**Requirements**:

- Prior experience in customer service, preferably in the automotive sector.
- Strong communication and organizational skills.
- Basic understanding of vehicle servicing is an advantage.
- Proficiency in MS Office and customer management systems.

**What We Offer**:

- Friendly and professional work environment
- Training and career development opportunities
- Competitive salary and performance incentives

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹14,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

Application Deadline: 07/06/2025
Expected Start Date: 10/06/2025

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