International Voice Process

6 days ago


Coimbatore, India KG Invicta Services Private Limited ( KGIS) Full time

We KGiS is hiring Associates for Healthcare Voice Process (Inbound)

**Roles and Responsibilities**
- Take inbound call for the provider office and handle the calls as per the defined guidelines.
- Provide customer support and appointment setting activities with high level of customer

care
- Follow communicated procedures, guidelines, and policies provided by the client
- Provide accurate, valid and complete information to the customers utilizing the available

tools
- Update the guidelines based on the daily feedback from the client as deemed required
- Excellent Communication skills
- Active listening
- Knowledge retention and recall
- Problem solving and critical thinking
- Organizational abilities
- Team player

**Perks and Benefits**

Annual Bonus + Shift Allowance + Two way free cab + Free Meal

**Salary**: ₹8,086.00 - ₹33,664.80 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 6379904894
- Health insurance



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