Front Desk Receptionist

1 week ago

Mumbai Maharashtra, India SunRise Oncology Center Full time

Designation: Front Desk Receptionist

Department: Operation Department

Report: Facility Manager

Location: Thane W

Industry: Health Care

Roles Responsibility:

- Greeting and welcoming patients.
- Scheduling appointments and managing the appointment calendar.
- Handling phone calls and directing inquiries.
- Assisting with insurance verification and billing inquiries.
- Maintaining accurate patient records and upholding confidentiality.
- Providing information and assistance to patients and visitors.
- Coordinating with medical staff for patient care.
- Managing office supplies and maintaining a clean workspace.
- Being prepared to handle emergencies.
- Continuing education and training to stay updated on healthcare practices and regulations.

**Education**:

- High school diploma or equivalent.
- Additional certification or coursework in medical office administration, healthcare management, or related field is beneficial.

**Experience**:

- Previous experience working in a healthcare setting, preferably in a receptionist or administrative role.
- Familiarity with medical terminology and healthcare procedures.
- Experience with electronic health record (EHR) systems or medical billing software.
- Strong customer service skills, with the ability to communicate effectively and empathetically with patients and their families.
- Ability to multitask and work efficiently in a fast-paced environment.
- Attention to detail and the ability to maintain patient confidentiality.
- Knowledge of insurance verification processes and medical billing practices.

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 8655313404

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