San Storage Administration

4 days ago


Bengaluru, India DXC Technology Full time

**Technical skills**:

- Detailed SAN knowledge
- Excellent switch administration knowledge

Cisco/Brocade

)
- Excellent Administration and Implementation knowledge in

'EMC VMAX/

HP 3PAR/Pure'
- Excellent Administration knowledge in Storage replications
- Basic knowledge on Performance analysis factors of Storage ArraysIn-depth knowledge of using

SYMCLI

(Symmetrix Command Line Interface)
- Solving complicated Hardware cases and Liaising with Hardware Vendor support
- Good trouble shooting skills and identify severity of the issue, Ability in Resolving issues quickly > account/customer satisfaction and Prepare RCAStrong knowledge on ITIL Processes.
- Certifications in relevant technologies (Add on)
- Service Now ticketing tool knowledge
- Excellent communication skills

Key focus is the daily storage operations with the following core responsibilities:

- System Monitoring
- Troubleshooting
- Storage Provisioning
- Performance Monitoring
- Incident/RITM Handling
- Change Management
- Agreed Service Level Agreement turn-around
- Regional Operational Handover
- DR / BCP



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