San Storage Administration

1 week ago


Bengaluru, India DXC Technology Full time

**Technical skills**: - Detailed SAN knowledge - Excellent switch administration knowledge Cisco/Brocade ) - Excellent Administration and Implementation knowledge in 'EMC VMAX/ HP 3PAR/Pure' - Excellent Administration knowledge in Storage replications - Basic knowledge on Performance analysis factors of Storage ArraysIn-depth knowledge of using SYMCLI (Symmetrix Command Line Interface) - Solving complicated Hardware cases and Liaising with Hardware Vendor support - Good trouble shooting skills and identify severity of the issue, Ability in Resolving issues quickly > account/customer satisfaction and Prepare RCAStrong knowledge on ITIL Processes. - Certifications in relevant technologies (Add on) - Service Now ticketing tool knowledge - Excellent communication skills Key focus is the daily storage operations with the following core responsibilities: - System Monitoring - Troubleshooting - Storage Provisioning - Performance Monitoring - Incident/RITM Handling - Change Management - Agreed Service Level Agreement turn-around - Regional Operational Handover - DR / BCP



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