Customer Service Representative/administrator
3 days ago
Job - Female Customer Service and sales executive(Chat and Calls)
- *_(Applicants from Vasai Area Only)_*_
Location - Vasai
Education - Any
Experience - Fresher to 5 Years
Salary - Based on Experience and Skill
Timings - 9am to 6pm
Skills - Fluent English, MS Excel, Tally(Optional)
Day-to-day responsibilities include:
1. Must be very good in English and understand customer problems
2. Reply to WhatsApp queries, Facebook Instagram Comments.
3. Convince customer about product features and place order on their behalf (Incentive involved)
4. Respond to customer calls and complaints and co ordinate with team to solve them with given SLA
5. Coordinate with courier partners for daily delivery followups
6. Sales Enquiry creation and follow ups.
7. Admin support to the existing staff
8.Ecommerce order processing and Damage and return claims.
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
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