Tele Caller Executive

1 day ago

H S R Layout B D A Complex, India Town Contacts Technologies Pvt Ltd Full time

We are looking for Tele caller Executive ( Female ) to join our team and provide excellent service to our clients. You will be responsible for answering queries, resolving issues, and ensuring customer satisfaction.

As Tele caller Executive ( Female ), you should have 1-2 years of experience in a similar role, preferably in the same industry. You should also have excellent communication skills, both written and verbal, and be able to handle customer complaints in a professional and courteous manner.

Your main duties will include:

- Providing accurate and timely information about our products and services
- Troubleshooting and resolving customer issues or escalating them to the appropriate department
- Following up with customers to ensure their satisfaction and loyalty
- Maintaining records of customer interactions and transactions
- Providing feedback and suggestions to improve our processes and policies

To be successful in this role, you should have:

- A bachelor's degree or equivalent qualification
- 1-2 years of experience as a Tele caller Executive or similar role.
- Excellent communication skills, both written and verbal
- A customer-oriented attitude and a problem-solving mindset
- The ability to work under pressure and multitask
- The ability to work independently and as part of a team
- Proficiency in MS Office and CRM software

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- H.S.R Layout B.D.A Complex, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

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