Cell Support Operator

2 weeks ago


Gandhinagar, India Swan Investment Full time

**Call Support Executive**

Job Title: Call Support Executive **(Female - Fresher)**

**Job Type**: Full-Time

Experience: Fresher

Location: Kudasan, Gandhinagar

**Key Responsibilities**:

- Handle inbound and outbound calls in a professional manner
- Respond to customer inquiries and provide accurate information
- Record and update customer details in the system
- Resolve basic customer concerns or escalate as needed
- Maintain call logs and ensure timely follow-ups
- Adhere to call quality and performance standards

**Required Skills**:

- Good verbal communication skills in English, Hindi, Gujarati.
- Customer-focused approach
- Ability to work in a team environment
- Willingness to learn and adapt

**Qualifications**:

- Minimum: Graduate in any stream
- Freshers are welcome to apply
- Prior experience in customer service (if any) will be an advantage

Shift:

- Day shift

Work Location: In person



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