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Process Trainer

3 weeks ago

Bengaluru, India Future role Full time

Greetings from DigiTech Call System Pvt Ltd.

Hiring for Process Trainer

Experience: Minimum 1 Year BPO Trainer

Job Location - Bommanahalli Bangalore

Job Description:
a) Identify and access future and current training needs

b) Draw an overall or individualized training and development plan that addresses client and ops Needs

c) Deploy a wide variety of training methods in the new hires and refreshers

d) Maintain a keen understanding of training trends, development, and best Practices

e) Preparing Training Reports, Dashboards, and Review Presentation

f) Regular Updates to be rolled out on the floor, Periodic PKT on the floor and self-login to be updated on product/process/customer VO

h) Provide Opportunities for ongoing Development

i) Business Intelligence for operational deliverables and excellence

**Job Type**: Regular / Permanent

**Salary**: ₹30,000 - ₹35,000 per month

**Benefits**:
Health insurance

Schedule:
Day shift, 6 days working

Rotational shift

Supplemental pay types:
Performance bonus

Ability to commute/relocate:
**Education**:
Bachelor's (preferred)

Further details, Kindly contact HR Aditi +91 8050275775

**Salary**: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Process Trainer: 1 year (preferred)
- BPO: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person