Telephone Operator

1 week ago


Udaipur, India HRH GROUP OF HOTELS Full time

**Key Responsibilities**:

- Answer all incoming calls promptly, courteously, and professionally.
- Direct calls to appropriate departments or individuals.
- Handle guest requests, messages, and wake-up calls efficiently.
- Provide accurate information about the hotel, services, and local attractions.
- Log and relay messages accurately to guests and staff.
- Monitor emergency calls and follow hotel safety procedures.
- Maintain confidentiality of guest and hotel information.
- Assist with basic reservations and inquiries when required.
- Keep the telephone area clean, organized, and presentable.

**Qualifications**:

- Graduate with Previous experience in a similar role preferred.
- Good command of English and local languages.
- Pleasant voice and clear communication skills.
- Ability to handle multiple calls efficiently.
- Basic computer skills and knowledge of telephone systems.
- Polite, professional, and customer-service oriented.

**Job Types**: Full-time, Permanent

Pay: ₹12,500.00 - ₹18,500.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Work Location: In person



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