Inside Sales Executive

2 weeks ago

Bengaluru Karnataka, India BestDrive Full time

Job Title: Inside Sales Executive

Company: iPremium Care

Location: HSR Layout, Bangalore (Work from Office)

Department: Sales & Customer Acquisition

Reporting To: Sales Manager

About iPremium Care:
iPremium Care is a trusted name in Apple and premium device servicing in Bangalore. We specialize in MacBook, iMac, iPhone, and high-end gadget repair, upgrade, and support. With a customer-first approach and certified technicians, we ensure fast, reliable, and premium quality service.

Job Summary:
We are hiring a smart and energetic Inside Sales Executive to join our growing team in HSR Layout. You will be the first point of contact for walk-in customers, incoming calls, and online service inquiries. Your role is to explain our services, understand customer requirements, generate service bookings, and ensure customer satisfaction throughout the sales cycle.

Key Responsibilities:

- Explain IPremium Care’s service offerings: MacBook/iMac repair, screen replacements, upgrades, water damage recovery, etc.
- Convert inquiries into confirmed service appointments.
- Maintain accurate customer records in the CRM system.
- Follow up with potential customers and build a pipeline for daily/monthly bookings.
- Coordinate with technical and front-desk teams to ensure smooth customer handoff and job updates.
- Promote premium add-on services like extended warranty, priority repair, and data protection.
- Achieve weekly and monthly service targets.
- Maintain a professional and customer-focused attitude at all times.

**Requirements**:

- 1-3 years of experience in inside sales, tele-sales, or service center roles.
- Good communication skills in English, Kannada, and Hindi (any two must).
- Basic technical understanding of Apple products (training will be provided).
- Knowledge of CRM tools and Excel is an added advantage.
- Strong follow-up and customer relationship skills.
- Willing to work 6 days/week (including weekends, with a weekday off).

**Education**:

- Minimum: PUC / Any Bachelor’s Degree
- Preferred: Graduate in Business, Marketing, or IT-related fields

What We Offer:

- Fixed Salary: ₹18,000-₹47,000 per month (based on experience)
- Incentives on service bookings
- On-the-job training for Apple device service knowledge
- Career growth in a premium customer service environment

Pay: ₹20,000.00 - ₹37,905.20 per month

**Benefits**:

- Flexible schedule

Compensation Package:

- Performance bonus

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

**Speak with the employer**
+91 9035561666
Application Deadline: 28/07/2025

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