Help Desk Executive

3 days ago

Bengaluru Karnataka, India Awign Enterprises Full time

Awign is India’s largest work fulfillment platform for enterprises. We work with multiple large enterprises to “gigify” their core business functions and save on fixed costs. We have become the partner of choice for many enterprises to drive business transformation and excellence with our fraud proof, insights driven work fulfilment model.
- Inbound Call Handling: Respond to customer inquiries via phone, providing timely and accurate information about our loyalty programs, resolving queries, and escalating issues as needed.
- Outbound Call Handling: Make proactive outbound calls to registered members to promote program awareness, communicate benefits, and encourage participation
- Query Tracking and Reporting: Maintain an accurate and up-to-date query tracker in Excel, ensuring all customer interactions are documented and easily accessible.
- Customer Service Excellence: Demonstrate exceptional query handling skills, call handling etiquettes, and a customer-centric approach to ensure high levels of customer satisfaction.
- Language Skills: Proficiency in any south Indian regional language will be an added advantage.
- 1-2 years of experience in a customer service or help desk role
- Experience working with loyalty programs or customer retention initiatives
- Familiarity with CRM software and other customer service tools

  • Executive - Help Desk

    2 days ago

    Bengaluru, Karnataka, India Cushman & Wakefield Full time

    **Job Title** Executive - Help Desk **Job Description Summary** INCO: “Cushman & Wakefield”

  • Help Desk Executive

    2 days ago

    Bengaluru, India Creative Consultant & Contractor Full time

    Experience- 0 - 2 Years- Salary- 1 Lac 75 Thousand To 2 Lac 50 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Other Bachelor Degree- Key Skills- Microsoft Office Back Office Inbound Calls Customer Care Executive Customer Care Agent...

  • Urgent: Help Desk Executive

    3 weeks ago

    Bangalore, Karnataka, India GoIntegra facility management Full time

    We are looking for a friendly organized and proactive Help Desk Executive to manage client interactions handle front office operations and ensure a high level of customer satisfaction The role involves coordinating with different departments to address resident needs and maintaining smooth daily operations Requirements Bachelor s degree or equivalent...

  • Help Desk Manager

    2 weeks ago

    Bengaluru, Karnataka, India Bharat Career Connect Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Lead help desk team, optimize processes* Ensure customer satisfaction through timely resolutions* Collaborate with IT departments on system improvements* Manage help desk operations, train staffFood allowance

  • L1 Help Desk Executive

    1 week ago

    Bengaluru, India Resurge Consultants Pvt, Ltd. Full time

    Designation: L1 Help Desk Executive - Vacancies: 1 - Salary: 4LPA to 5.LPA - Experience: 1-2 yrs - Qualification: Engineer / BCA / MCA - Gender preference: Both **JOB DESCRIPTION - L1 HELP DESK** **RESPONSIBILITIES**: - Answering the service desk phone and logging tickets or directing calls - Monitoring the Triage queue and assigning tickets - Managing...

  • Help Desk Executive

    2 weeks ago

    Bengaluru, Karnataka, India Uniservice Apartment Solutions Full time

    1. Greetings the clients. 2. Managing all incoming and outgoing calls. 3. Maintaining the front desk spic and span. 4. Receive the resident’s complaints and follow up with maintenance Dept to rectify the problems. 5. Monitoring visitors register. 6. Documentation. 7. Client relationship management. 8. Documentation of the reports, mails etc. 9....

  • Senior Help Desk Executive

    2 weeks ago

    Bengaluru, Karnataka, India Paradigm Integrated Facility Services Full time ₹ 1,50,000 - ₹ 1,80,000 per year

    Help DeskJob briefWe are looking for a Help Desk Executive to be responsible for greeting clients and visitors at our clients location. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. To be successful in this...

  • Customer Support

    2 weeks ago

    Bengaluru, India Whiteforce Full time

    | **1 - 6 Years**: - | **100000 - 300000** Job ID **JB_JOB26923** Description Communication Skills **Skills**: Customer Support, Help Desk Executive, Cold calling, Employee Engagement, Brand Promotion, Client Coordination Experience requirements 1 - 6 Years Company Profile Contact : Kunal Kushwaha Mobile: +91-XXXXXXXXXX |

  • Information Technology Help Desk

    2 weeks ago

    Bengaluru, Karnataka, India Jnan Innovative IT Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Information Technology Help Desk position located in Bengaluru. The Help Desk personnel will be responsible for providing technical assistance and support related to computer systems, hardware, and software. Daily tasks include troubleshooting,...

  • Help Desk Administrator

    4 weeks ago

    Bengaluru, Karnataka, India, Karnataka Check Point Software Full time

    Title - Helpdesk Administrator Job DescriptionCheck Point is seeking a self-motivated, adaptable, and quick-learning Application Help Desk Administrator to provide internal front-facing support for the company employees and related IT services.You will be responsible for coordinating and communicating with employees worldwide to ensure expedient resolutions...