
Counter Staff
1 day ago
**Position Name**: Counter & Customer Service
**Location**: Vikhroli, Mumbai
**Experience**: 1-3years
**Roles & Responsibilities**:
**Greeting customers**: Welcoming customer as they arrive at counter & acknowledging their presence
Product knowledge: Must have detailed knowledge of our menu, variations, add-ons with prices, recipes & availability
**Order Taking**: Taking customer order as per their requirement, managing customization, if any. Also managing online, takeaway & deliver orders
**Managing transactions**: Handling cash, card & other transactions including billing, expense, withdrawals, etc.
**Inventory**:Taking inventory of raw material, understanding shortage & requirement of items & placing order
**Customer query**: Understanding the query of customer & resolving those smoothly, addressing customer complaints & resolving the same.
**Display of products**: Responsible for maintaining cleanliness & proper display of products, changing it from time to time
**Cleanliness**: Maintaining cleanliness of café including counter, brew bar & other areas.
**Skills Requirement**:
Strong communication & interpersonal skills
Previous experience in similar role
Ability to multitask and work efficiently in a fast-paced environment.
Excellent organizational and time management skills.
Basic math skills and ability to handle cash transactions accurately.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
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