Account Executive

2 weeks ago

Mumbai, India Mio Design Pvt. Ltd Full time

**_About Company-_** Mio Design is a Mumbai-based design & digital agency.

We at Mio Designs offer solutions that include
- Advertisement | Brand Building | Communication | and Design services.

**Job Brief**: Account Executive (Client Servicing)

**Experience**: 1-3 yrs exp

**_Job Description: _**
- The Account Executive is responsible for the management, strategy, and execution of client accounts.
- He/she will own the client relationship and will be responsible for long-term planning, strategic consulting, and business development.
- Liaising with and acting as the link between the client and the agency, by maintaining a regular communication channel.
- Receive, coordinate & assign existing client requests.
- Capability to write a clear creative brief with possible insights based on client inputs for creative development.
- Quality assurance including proof-reading and ensuring that all work presented to our clients meets their specifications and brand mandates.
- Tracking jobs delivery and timely approvals of budgets and preparation of invoices
- Meeting / discussing with clients to understand their requirements and communicating the same to the team.
- Working with the team to conceptualize a digital/communication campaign that meets the client's briefs.
- Managing client's social media pages (posting content, responding to queries, supervising advertising efforts, and reporting metrics) resenting campaign ideas and budgets to the client.
- Providing inputs while creating digital campaigns and strategies.
- Ensuring that communication flows effectively within the agency team working on the account.
- Refining the details of campaigns and ensuring that clients’ challenges are being addressed.
- Presenting creative work to clients for approval/modification.
- Managing budgets and campaign costs.
- Creating reports for clients (campaigns and more)
- Monitoring the effectiveness of campaigns and taking necessary steps to optimize them
- Arranging and attending meetings to maintain a healthy relationship b/w client and agency.
- Creating 'pitches', along with the creative team
- Accountable for account success, delivery quality and client satisfaction
- Play the role of collaborator in the team that works on a particular account.
- You will be interacting with the client directly on daily jobs, reporting into a Group Account Manager / Account Director.

**Requirements**:

- 2+ years of professional experience in managing and growing client accounts
- At least 1 year of experience in working within a digital, product or creative agency
- Excellent client servicing skills, including oral and written communication
- Exceptionally strong interpersonal and client management skills
- An expert storyteller with superior presentation skills to effectively present and sell ideas to clients
- Able to understand and translate complex business challenges and consumer insights into smart digital solutions
- Ability to collaborate effectively with all the teams of the agency
- Sound business acumen and negotiation skill

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹250,000.00 - ₹350,000.00 per year

Schedule:

- Flexible shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Mumbai, Mumbai Suburban - 400072, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Client Servicing: 2 years (required)
- Digital Agency: 2 years (required)
- Campaign management: 2 years (required)

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