Customer Service Representative

3 days ago

Jaipur, India Balj Services Private Limited Full time

Profile - Customer Support Representative
Job Location - Jagatpura, Jaipur, Rajasthan
Inbound/ outbound Voice Process
Min. Qualification - 12th pass
12th passed/UG/Graduate are eligible
Work From Office
Day shift for Females
6 days of working

Roles & Responsibilities:

- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.

Spoken good communication skills ,level of customer service and maximising productivity.
Good verbal, written and listening skills (English).
Understands details of several functions to provide quality service.
Carefully write/type messages to ensure professional tone
*Interview mode : Offline / telephonic

Thanks & Regards
Contact Info:
Nishtha HR - 9355363783
HR Team

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹216,000.00 - ₹384,000.00 per year

Schedule:

- Day shift
- Rotational shift

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9355363783

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