Customer Service Excutive

7 hours ago

Chennai, India PANOBIZ BUSINESS TECHNOLOGIES PRIVATE LIMITED Full time

Greetings from Panobiz business Technologies _

**Job Description;**
- Ability to pick up quality customers across liabilities & assets and cross sell third party products.
- To ensure accurate, timely and error free processing of customer service requests
- To overcome problems using guidelines and escalate with expediency, when necessary.
- To ensure the best visual impact of the branches on customers
- To work for providing first class service experience to existing customers and take references for acquiring new quality customers.
- To cross sell deposit and fee products to such customers and penetrate better market share
- To constantly endeavor to improve existing customer relationships and involve in Sales to deepen the same.
- To keep updating knowledge and exposure to various banking products both internal as well as competitor.
- To continuously improve product knowledge and awareness of market trends and competitor products.
- To overcome problems using guidelines and escalate with expediency, when necessary.
- Other duties may be assigned from time to time as desired by the Bank.

**duties and responsibilities**:
Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹37,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Did you have Experience in Casa, Gold loan, Insurance, Mutual Fund

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (preferred)

  • Field Service Executive

    1 week ago

    Chennai, India Paytm One97 Communications Full time

    Hi We are looking for passionate Field customer service excutive for Chennai kindly do contact do contact if your looking for job in your area. **Salary**: ₹23,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • Field Service Executive

    2 days ago

    Chennai, India Paytm One97 Communications Full time

    Hi We are looking for passionate Field customer service excutive for Chennai kindly do contact do contact if your looking for job in your area. **Salary**: ₹23,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • Field Service Executive

    1 week ago

    Chennai, Tamil Nadu, India Paytm One97 Communications Full time

    Hi We are looking for passionate Field customer service excutive for Chennai kindly do contact do contact if your looking for job in your area. Pay: ₹23,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Care Executive

    1 week ago

    Chennai, India OAC Full time

    **Process Name: DBS HRO** Synopsis: Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as Inbound calls - customer service. Requirement: - Graduation mandatory - 5 Days working. - Rotational Week Off - Rotational shifts 8am to 8pm (24/7). - Fresher or any experience in any BPO. - Language - English/Hindi -...

  • Customer Service Officer

    1 week ago

    Chennai, India Galaxy credit service Full time

    Key responsibilities: - Monitoring each trip to make sure it is arriving on time and if there is delay send notifications - Working on making sure all trips are having the tracking link updated and sending notifications to customers for tracking the bus - Handling sending notifications to customers - Help with generating tracking links - Working on...

  • Customer Support Executive

    1 week ago

    Chennai, Tamil Nadu Thiruvananthapuram, Kerala, India Customer Service Executive Full time

    A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

  • Customer support

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Service Advisor

    6 days ago

    Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...

  • Airport/airline Jobs Ground Staff Customer Service

    4 weeks ago

    Chennai, Tamil Nadu, India Millennium Global Service Full time

    Position Airport Airline Jobs Ground Staff Customer Service and Ticket Counter is a leading provider of airport and airline services in Chennai Airport India We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for our passengers We are currently seeking motivated individuals to join our team as...

  • Customer Service Executive

    6 days ago

    Chennai, India Simho Hr Service Full time

    **Hiring for KANADA Voice process** **Qualification : 12th, Any degree** **Salary Range - 16000 CTC** **Location - Mount road** **Looking for Fresher, Immediate joiner,** **Dayshift, Work from office** **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day shift - Fixed shift - Morning...