
Shipping Operations Executive
2 weeks ago
**Skills Required**:
- **Should have a good understanding of international logistics operations, related documentation, supply chain management, and industry-specific jargon**:
- **Experience with international logistics and customs clearance procedures.**:
- **Well-versed with import-export documentation, Incoterms, and procedures**:
- **Excellent communication skills (English) and interpersonal skills.**:
- **Experience in customer service and client communication; must be soft spoken and customer-oriented**:
- Excellent organizational and time management skills.
- Strong analytical and problem-solving abilities.
- Ability to work in a fast-paced and dynamic environment.
**KRAs**
- Coordinate and manage daily logistics operations, including transportation, warehousing, and distribution
- Provide exceptional customer service by addressing and resolving logistics-related inquiries and issues.
- Coordinate with carriers, freight forwarders, and third-party logistics (3PL) providers to ensure timely and cost-effective transportation.
- Communicating with international clients to receive and process orders
- Coordinate with warehousing teams to manage storage, picking, packing, and dispatch activities.
- Communicate with customers regarding order status, delivery schedules, and any delays.
- Evaluate and manage relationships with third-party service providers, including carriers, warehouses, and customs brokers.
**Job Types**: Full-time, Permanent
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
**Experience**:
- Operations: 2 years (required)
- Import/Export: 2 years (required)
- International Logistics: 2 years (required)
- Inco Terms: 2 years (required)
- Shipping: 2 years (required)
Work Location: In person
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