Academic Counselor/ Telecounselor

**Responsibilities**:

- Making calls to potential customers
- Explaining company services and products
- Maintaining daily call records
- Submitting daily progress reports
- Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Understanding customers’ requirements by asking questions and closing the deal.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Facilitating companies’ sales by going the extra mile and meeting a sales quota.
- Keeping a record of all the sales calls and notes of useful information.

**Qualifications**:

- 12/ Grads or higher education
- Fluent communication skills in the local language
- 1+ years of experience as a tele caller or any similar role.
- Proven track record of successfully achieving the sales quota.
- Knowledge of computer programs like CRM and telephone systems.
- Efficient with English.
- Excellent interpersonal and communication skills.
- Excellent negotiation skills and the ability to resolve issues.
- Basic computer skills

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Academic counseling: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person