Guest Service Associate

6 days ago

Gurgaon, India Marriott International, Inc Full time

**Job Number** 23207568

**Job Category** Housekeeping & Laundry

**Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Guest Services Associate

    2 days ago

    Gurgaon, Haryana, India Oberoi Hotels & Resorts Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionOberoi Hotels & Resorts, a global leader in luxury hospitality since 1934, operates hotels, resorts, and river cruisers in six countries, including India, Indonesia, Egypt, Morocco, Mauritius, and Saudi Arabia. Renowned for exceptional service and meticulous attention to detail, Oberoi properties exemplify timeless elegance and a...

  • Guest Service Associate – Restaurant

    1 week ago

    Gurgaon, Haryana, India ConsultantKart Full time ₹ 12,00,000 - ₹ 30,00,000 per year

    About the RoleWe are looking for a dedicated and customer-focused Guest Service Associate (GSA) to join our restaurant team in Gurgaon. The ideal candidate will deliver excellent service, maintain restaurant standards, and ensure every guest enjoys a memorable dining experience.ResponsibilitiesWelcome and assist guests with seating and menu...

  • Guest Service Associate

    7 days ago

    Gurgaon, Haryana, India Holiday Inn Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Service Associate - Front Office who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.A little taste of your day-to-day:Every day is different, but...

  • guest service associate

    9 hours ago

    Gurgaon, Haryana, India Hyatt Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    SummaryYou will be responsible to provide an excellent and consistent level of service to your customers. The GSA is responsible to serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.QualificationsIdeally with a relevant degree or diploma in...

  • Guest Service Associate

    1 week ago

    Gurgaon, Haryana, India 8a0bf5ce-025b-4746-9c92-1b31399fb587 Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Truly memorable restaurant experiences don't just come from delicious dishes, fine dining and exquisite ambiance. Which is why we're searching for a Guest Service Associate - F&B Service confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.A little taste of...

  • Guest Service Associate

    2 weeks ago

    Gurgaon, Haryana, India IBIS Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job DescriptionAs a key member of our Food and Beverage department, you will play a crucial role in creating exceptional dining experiences for our guests.Greet and seat guests in a friendly and professional mannerTake food and beverage orders accurately and efficientlyServe meals and drinks while adhering to high standards of presentationAnticipate guest...

  • Guest Service Associate

    1 week ago

    Gurgaon, Haryana, India IBIS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Description As a key member of our Food and Beverage department, you will play a crucial role in creating exceptional dining experiences for our guests.Greet and seat guests in a friendly and professional mannerTake food and beverage orders accurately and efficientlyServe meals and drinks while adhering to high standards of presentationAnticipate guest...

  • Guest Service Associate

    1 week ago

    Gurgaon, India IBIS Full time

    Company Description "Why work for Accor? 8 Weekly offs in a month. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore...

  • Guest Service Associate

    6 days ago

    Gurgaon, India Marriott International, Inc Full time

    **Job Number** 23207562 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...

  • Guest Service Associate

    5 days ago

    Gurgaon, Haryana, India Holiday Inn Full time

    Truly memorable restaurant experiences don t just come from delicious dishes fine dining and exquisite ambiance Which is why we re searching for a Guest Service Associate - F B Service confident in delivering unforgettable experiences through a warm welcome inspired recommendations and seamless service from starter to dessert and beyond A little taste of...