Junior Process Agent

3 days ago

Chennai, India Kone Full time

Processes a transaction request within the agreed Service Level Target for quality, response
- and throughput time, efficiency, etc., while respecting the KONE Way process definition and

unit-specific instructions
- Validates if all required information or documentation is provided prior to executing the

transaction, and seeks any required additional information, documentation or approval from the

unit
- Minimizes work for the unit when routing requests throughout the process by:
o Send sub-requests for other process teams efficiently within SSC and tracks their

completion to continue the process

o Validating all possible documentation before asking clarification from the unit

o Identifies the right contact in the front line for additional review or approval steps, where

possible directly with the business person involved (unless otherwise stated in the unit

instructions).

o Clearly communicating which steps are requested from the unit
- Maintain reminders and notifications to the unit as specified in the unit reference document

(URD).
- Notifies the SSC team lead and/or Front Officer in case of process compliance or control issues

or incomplete documentation.
- Executes quality checks at various stages of the process and keeps the quality statistics up to

date
- Respects controls, process compliance and segregation of duties at every step of the

transaction processing
- Reports time and other process performance data on a daily basis as required
- Maintains unit instructions as requested by the Front Officer and Process Owners.
- Daily reconciliation and corrective actions, if needed.
- Support process improvements and harmonization activities
- Participation in team meetings, process analysis and improvement actions.
- Other adequate tasks as allocated by Process Manager / Team Leader
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

Read more on

  • Process Agent

    7 days ago

    Chennai, India Kone Full time

    Process Agent - At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow...

  • AI Agents Intern

    5 days ago

    Chennai, Tamil Nadu, India Marcus Intelligence Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Marcus Intelligence:Marcus Intelligence builds AI-native platforms for real-world engineering. We're now on a mission to push the boundaries of agentic automation—combining distributed LLMs, vision, and reinforcement learning into end-to-end autonomous QA and development systems.Role Description:We need someone who has already built, led, or shipped...

  • Japan Order Processing Agent

    3 days ago

    Chennai, India Hewlett Packard Enterprise Full time

    Japan Order Processing Agent This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders...

  • Process Specialist

    3 weeks ago

    Chennai, India Thryve Digital Full time

    The Senior AR Collections Agent is responsible for the timely and effective collection of outstanding accounts receivable (AR) for healthcare services. This role involves in-depth knowledge of medical billing, coding, payer regulations, and collection techniques. The Senior Agent handles complex cases, provides guidance to junior team members, and plays a...

  • Process Specialist

    3 days ago

    Chennai, Tamil Nadu, India Thryve Digital Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    The Senior AR Collections Agent is responsible for the timely and effective collection of outstanding accounts receivable (AR) for healthcare services. This role involves in-depth knowledge of medical billing, coding, payer regulations, and collection techniques. The Senior Agent handles complex cases, provides guidance to junior team members, and plays a...

  • Referral Agents

    3 weeks ago

    Chennai, India Immiigro Full time

    Earn a Substantial Part-time Income — Join Us as Referral Agents Now! Are you an educator/ professional in India with students who dream of studying abroad? We’re inviting passionate educators to become Referral Agents—connect us with students interested in studying in Canada and earn an attractive commission. We offer: ✅ Flexible Time ✅ No...

  • Junior Process Associate

    5 days ago

    Anna Salai, Chennai, Tamil Nadu, India Fornax Full time

    **Job Title**: Junior Process Associate **Company**: Fornax BPO Pvt. Ltd. **Location**: Unit No. 502, 503, Prince Kushal Towers, 5th Floor, A Wing, 504, Anna Salai, Chennai, Tamil Nadu - 600002 **Contact**: Phone: 044 - 28290161 / 28291161 **Job Summary**: Fornax BPO Pvt. Ltd. is hiring Junior Process Associates for our Medical Billing - Non-Voice Process...

  • Referral Agents

    3 weeks ago

    Chennai, India Immiigro Full time

    Earn a Substantial Part-time Income — Join Us as Referral Agents Now!Are you an educator/ professional in India with students who dream of studying abroad?We’re inviting passionate educators to become Referral Agents—connect us with students interested in studying in Canada and earn an attractive commission.We offer:✅ Flexible Time✅ No Registration...

  • Referral Agents

    3 weeks ago

    Chennai, India Immiigro Full time

    Earn a Substantial Part-time Income — Join Us as Referral Agents Now! Are you an educator/ professional in India with students who dream of studying abroad? We’re inviting passionate educators to become Referral Agents —connect us with students interested in studying in Canada and earn an attractive commission. We offer: ✅ Flexible Time ✅ No...

  • Referral Agents

    3 weeks ago

    Chennai, India Immiigro Full time

    Earn a Substantial Part-time Income — Join Us as Referral Agents Now!Are you an educator/ professional in India with students who dream of studying abroad?We’re inviting passionate educators to become Referral Agents—connect us with students interested in studying in Canada and earn an attractive commission.We offer:✅ Flexible Time✅ No Registration...