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Team Member

2 weeks ago

Thane, India Café Coffee Day Full time

**Reporting to: Cafe Manager**

**KRA**:
**Knowledge, Skills & Abilities**:

- Excellent communication skills
- Ability to work in a Team
- Sales orientation
- Excellent customer handling skills

**Exposure**:
**Duties & Responsibilities**:
**Operation**:
Ø Ensure guest comfort

Ø Order Taking & billing

Ø Handle the customer complaints

Ø Customer Service/ Follow ups

Ø Service Recovery

Ø Inventory management

Ø Maintain SOP checklist

Ø Asset & Equipment maintenance

Ø Maintain Reports

Ø Handle billing compliances
- Implement all SOPs
- Ensure Sales and Profitability through excellent customer service
- Drive sales through up and cross selling

**Salary**: ₹8,000.00 - ₹9,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- food and beverages: 1 year (preferred)