Digital Content Associate

3 days ago

Chennai Tamil Nadu, India ADCI MAA 15 SEZ Full time

Japanese certification level - N3
- Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes
- Self starter, good team player
- Strong attention to detail in editing content and deep dive and identify root causes of issues
- Good at problem solving, data analysis and troubleshooting issues related to content editing
- Good interpersonal skills to manage ongoing relationships with software team and inter operations teams
- Knowledge of or experience in Publishing industry is a big plus
- Under graduate from any reputed university
- Japanese certification level - N3
- The Primary responsibility of the role is to perform analysis, quality checks and edits on digital content for the eBook readers, to validate the accurate conversion to the digital format.
- The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up the contents. The associate has to follow editing SOP to spot/catch errors in the content.
- The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. The associate will need to use software tools for quality audit, content editing and data capture.
- The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
- The associate should be a team player, come up with improvement ideas to his direct report, and improve the editing/QA process.
- The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
- The role is an individual contributor role.
- In addition, the associate should have attention to detail, good communication skills, and a professional demeanor.
- Japanese certification level - N3
- Proven interpersonal skills & time management
- Exposure to eBooks
- Exposure to Microsoft Office
- Working knowledge of XML and HTML standards

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