Receptionist- Fresher

**Job Overview**:
The Receptionist (Fresher) for the building materials company will serve as the first point of contact for visitors, clients, and customers. This entry-level position is ideal for a fresh graduate looking to start a career in office administration within the building materials industry. The role requires a professional, organized, and approachable individual to manage front desk operations, handle inquiries, and assist with administrative tasks to ensure smooth operations within the office.

**Key Responsibilities**:

- **Front Desk Management**:

- Greet and welcome visitors, clients, and customers in a friendly and professional manner.
- Direct visitors to the appropriate departments or personnel, ensuring a positive experience.
- Maintain a tidy and organized reception area that reflects the company’s professionalism.
- Answer and route phone calls promptly, providing information or transferring calls as needed.
- Take accurate messages and ensure timely delivery to appropriate team members.
- **Customer Service**:

- Assist walk-in customers with basic inquiries related to products, pricing, or services in the building materials sector.
- Provide excellent customer service by addressing concerns and directing customers to the right department for further assistance.
- Maintain a customer-friendly atmosphere in the reception area.
- **Appointment Scheduling**:

- Schedule meetings, appointments, and site visits for sales, engineering, and procurement teams.
- Ensure that meeting rooms are booked and properly prepared before appointments.
- Coordinate with suppliers and clients regarding visits to the office or showroom.
- **Mail and Courier Services**:

- Receive, sort, and distribute incoming mail, packages, and deliveries.
- Ensure that outgoing mail and packages are processed and dispatched accurately and on time.
- **Administrative Support**:

- Provide basic administrative assistance such as filing, scanning, photocopying, and maintaining office records.
- Help maintain an inventory of office supplies and coordinate reordering when necessary.
- Assist the accounts and procurement teams with documentation and filing as required.
- **Product Inquiry Assistance**:

- Assist in providing basic information to customers about building materials available for sale.
- Refer clients or customers to the appropriate sales staff for detailed product information or quotations.
- **Office Organization**:

- Assist in maintaining an orderly and well-organized office space, including the reception area and general office areas.
- Ensure that office equipment such as phones, fax machines, and printers are in working order.
- **Record Maintenance**:

- Maintain a log of visitors, deliveries, and appointments for tracking purposes.
- Keep accurate records of all incoming and outgoing correspondence.

**Qualifications and Requirements**:

- **Education**:

- High school diploma or equivalent; a degree or diploma in Business Administration, Customer Service, or a related field is preferred but not required.
- **Experience**:

- **Skills**:

- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks effectively.
- Ability to manage phone systems and perform general office tasks.
- Friendly, professional demeanor with a customer-centric approach.
- Good problem-solving skills and the ability to handle queries efficiently.
- Attention to detail and ability to handle administrative tasks accurately.

**Personal Attributes**:

- Only females.
- Positive, approachable, and eager to learn.
- Organized, with a high level of attention to detail.
- Ability to work independently and as part of a team.
- Professional appearance and conduct.
- A strong interest in contributing to the smooth operation of a business in the building materials sector.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person