Project Associate

**Description**:
**About the role**:
As members of our project management team, project associates support the in-house editing and design department’s (known as “R&A Studio”) workload, including scoping, planning, and assigning projects for production, balancing against business priorities and other related duties. We are looking for a self-driven, detail-oriented, and deadline-focused individual who can oversee multiple projects at a time, communicate professionally with internal stakeholders, and manage work across multiple content management systems and communication platforms. As a project associate, you will manage project intake, looping in relevant team members (e.g., project managers) and working with internal research staff to ensure project managers, editors, and designers have everything they need to produce materials on time and at the highest quality standards, adhering to the Gartner brand.

**What you will do**:
**Project Management**
- Review new projects to ensure all required information/files have been obtained, and accurately document project details in our content management systems. If requirements are missing, seek them out from the appropriate partners.
- Coordinate client approval and signoff, checking and approving production materials, templates, and art when possible.
- Maintain deep knowledge and understanding of all steps required in the creative development and production process for digital deliverables.
- Manage multiple projects simultaneously while weighing the importance of specific jobs and prioritizing accordingly, maintaining high levels of personal productivity and keeping team aware of changes and concerns.
- Contribute to and evolve processes and tools to effectively and efficiently serve internal clients to meet their product requirements at agreed-to service levels.

**Client Service and Communication**
- Maintain internal client satisfaction through effective project management and strong commitment to service.
- Communicate professionally (written and verbal) during stressful situations, resolving problems accurately, effectively, and positively.
- Passionately serve internal clients, developing and maintaining strong relationships with them and your peers.
- Resolve complex project issues with a collaborative, solution-oriented approach.
- Facilitate communication globally with internal research teams and editing, design, and project management peers to meet daily deliverables, always with a sense of urgency and across appropriate platforms.

**Other Responsibilities**
- Work collaboratively with team members to meet client needs and business objectives.
- Provide floating support for teammates on various projects as needed.
- Participate in program and department meetings.
- Provide timely project tracking and department reporting information through daily administrative tasks.
- Related duties as assigned.

**What you will need**:

- 2-4 years project management or coordination experience in a fast-paced environment, such as a creative team, marketing agency, newsroom, or other in-house support group
- Background in graphic design, editing, or publishing preferred but not required.
- Flexible, adaptable, and team oriented
- Excellent verbal and written communication skills
- Exceptional organizational, planning, and time management skills
- Extremely detail oriented, accurate, and self-disciplined
- Proven track record independently managing multiple tasks and high volumes with often changing requirements.
- Experience with Adobe Creative Suite (Acrobat, InDesign), Google Workspace (Google Docs, Sheets, and Drive), and MS Suite (Outlook, Teams, PPT)
- Experience with a content management system a plus
- Desire to learn new tools, technologies, and business processes.

**What you will get**:

- Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more
- Collaborative, team-oriented culture that embraces diversity.
- Professional development and unlimited growth opportunities

**Who are we?**

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

**What makes Gartner a great place to work?**

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of