Pe-customer Service Pr

6 days ago

Bengaluru Karnataka, India Cognizant Full time

**Job Summary**

**Responsibilities**
- Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
- Manage travel arrangements and bookings ensuring accuracy and customer satisfaction.
- Utilize MS Excel to maintain and analyze customer data for improved service delivery.
- Collaborate with team members to enhance service processes and customer experience.
- Adapt to rotational shifts ensuring consistent availability for customer support.
- Communicate effectively with customers to understand their needs and provide tailored solutions.
- Monitor and update reservation systems ensuring all information is current and accurate.
- Implement feedback from customers to improve service quality and satisfaction.
- Assist in developing strategies to enhance customer retention and loyalty.
- Ensure compliance with company policies and procedures in all customer interactions.
- Support team initiatives aimed at improving operational efficiency and service excellence.
- Contribute to a positive work environment by maintaining professionalism and teamwork.
- Stay informed about industry trends and best practices to continuously improve service delivery.

**Qualifications**
- Demonstrate strong customer service skills with a focus on travel management.
- Exhibit proficiency in MS Excel for data management and analysis.
- Possess experience in reservation systems enhancing service capabilities.
- Show adaptability to rotational shifts ensuring reliable customer support.
- Display effective communication skills for customer interaction and problem-solving.
- Maintain a proactive approach to improving customer satisfaction and service quality.
- Demonstrate the ability to work independently in a remote work environment.

**Certifications Required**

Certified Customer Service Professional (CCSP) Microsoft Office Specialist (MOS) in Excel

  • Adfactors PR

    21 hours ago

    Bengaluru, India Adfactors PR Full time

    Key Responsibilities:- Develop and implement integrated PR strategies for B2B Tech and Corporate clients.- Manage media relations across business, technology, trade, and startup media.- Provide strategic counsel to clients on reputation management, leadership visibility, and corporate positioning.- Drive storytelling across earned media, digital platforms,...

  • RCM Customer Service Representative

    7 days ago

    Bengaluru, Karnataka, India CUSTOMER SERVICE,RCM Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About Our Client They are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Their mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care....

  • Customer Service Representative

    4 days ago

    Bengaluru, Karnataka, India Gain.pro Full time

    **_Who are we?_** Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most. We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and...

  • Customer Service Representative

    4 weeks ago

    Bangalore, Karnataka, India Gain.pro Full time

    Who are we is on a mission to serve everyone who wants to find understand and track the companies that matter to them Our platform empowers investors advisors and C-suite executives with the deepest private market insights combining human curation with GenAI for faster data-driven decisions We serve 100 of MBB Big-Four advisories clients representing over 1...

  • PR Manager

    21 hours ago

    Bengaluru, India Spectral Consultants Full time

    Description:Job Overview:We're looking for a dynamic and experienced PR Manager to join our team.As a leading independent Digital Products and Services agency, we're seeking someone who can skillfully manage communications for our network and business units.You'll be instrumental in shaping our public image, building strong media...

  • Guest Relations Specialist

    4 days ago

    Bengaluru South, Karnataka, India PR PROPERTIES PVT LTD Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionPR PROPERTIES PVT LTD is a trusted real estate mandate company with many years of experience in the industry. Specializing in real estate mandates, we have established a proven track record of delivering successful projects. At PR Properties, we are committed to building strong and reliable partnerships, ensuring seamless property...

  • Customer Service Manager

    2 days ago

    Bengaluru, India STAFFIAA Full time

    Designation  - Customer Service Manager/Sr. Customer Service Manager. Grade  – Assistant Manager/Deputy Manager – 1 CTC - Upto 5 LPA + Incentives  Preferred Candidate :  Retail Branch Banking (Sales) Preferred Exp:  2 to 3 Years Location-           JAYANAGAR           BANGALORE           JAKKASANDRA            RAJAJI NAGAR  ...

  • Customer Service Executive

    2 weeks ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...

  • Customer Service Representative

    2 days ago

    Bengaluru, India Gain.pro Full time

    Who are we?  is on a mission to serve everyone who wants to find, understand and track the companies that matter to them. Our platform empowers investors, advisors, and C-suite executives with the deepest private market insights, combining human curation with GenAI for faster, data-driven decisions.We serve 100% of MBB/Big-Four advisories, clients...

  • Customer Service Representative

    4 days ago

    Bengaluru, Karnataka, India Right Track Corporate service Full time

    Hi, Opening for voice Process Graduates/ Under graduates diploma Experience: Freshers and Experience **Salary**: 15000-20000 Languages: English + Kannada Work Location : Singasandra Interview Mode : F2F Interested can contact **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day...