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Principal Architect, CRM Solutions

2 weeks ago

Bengaluru, India Anthology, Inc. Full time

Principal Architect, CRM Solutions

Bangalore, India or Chennai, India

The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.

Primary responsibilities include:

- Working with key stakeholders from business and technical domains including executive leaders, business process owners, architects, product managers, developers, and others, as needed, to establish a shared vision of advanced cloud platforms
- Collaborating with the Integration Architect to define strategy, technical capabilities, and architecture for CRM integrations while employing industry standards to provide an innovative, secure, scalable, sustainable, reliable, and cost-effective environment
- Presenting complex solution options and benefits including the as-is and to-be architecture to key technical program stakeholders and business leaders
- Designing, coordinating, and executing pilots, prototypes, or proof of concepts, providing validation on specific scenarios, and providing deployment guidance
- Efficiently managing shifting priorities, demands, and timelines through analytical and problem-solving capabilities, prioritization, and communication
- Participating in the design of the Enterprise Architecture governance model and its effective execution
- Maintaining up-to-date knowledge of a broad range of emerging technology and competitive trends and identifying opportunities where technology might be deployed to deliver business improvements and competitive advantage

Required skills/qualifications:

- Bachelor’s degree or equivalent experience
- 8-10 years of experience as a Solutions Architect
- Comprehensive knowledge of CRM platforms and addons, including technical and functional capabilities
- Ability to execute on highly complex or specialized projects
- Ability to communicate and work effectively with cross functional teams including business teams, product teams, global IT teams, consultants, and vendors
- Demonstrated experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
- Strong experience designing continuous integration and continuous delivery solutions
- Thorough functional and technical understanding of data modeling, databases, and enterprise software architecture
- Familiarity with Microsoft Azure PAAS and SAAS solution development technologies including Azure Functions, LogicApps,.NET, JavaScript
- Strong understanding of Apex, JSON, REST, and database APIs

Preferred skills/qualifications:

- Familiarity with SharePoint workflows
- Experience with M&A and related multi-org platform consolidations
- Expert level understanding of governance concepts, environment management, release management, code versioning best practices, and deployment methodologies

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.