Captain- Hotel
2 weeks ago
Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Assist guest with table reservation.
- Assist guest while seating.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menuand presentation standards.
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Able to answer any questions regarding menu and assist with menu selections.
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Serve food coursesand beverages to guests.
- Settables according to type of event and service standards.
- Record transaction/ orders in Point of Sales systems at the time of order.
- Communicatewith the kitchen regarding any menu questions, the length of wait and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
**Prerequisites**:
Good command in both spoken and written English.
Should have pleasing personality.
Excellent guest service skill.
Good knowledge of food and beverage service.
**Education**:
Diploma or degree in Hotel Management or related field. Familiar with Point of sale systems, MS office, Property management systemsetc.
**Experience**:
2 - 3 years of work experience in Food & Beverage gained from a 5 star international property, along with 1 year experience in a Captain positionor a similar role an advantage.
**Salary**: ₹17,000.00 - ₹18,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Flexible shift
Ability to commute/relocate:
- Navi Mumbai - 400701, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 5 years (preferred)
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