Cms Executive

20 hours ago


Bengaluru Karnataka, India Integrated Active Monitoring Pvt. Ltd. Full time

v Handling with Alerts.

v Sending Reports has per the shift.

v Temple monitor.

v Provide customer support

v Support to Engineers.

v Raise Internal Tickets for issues.

v Provide customer support for resolution to client issue.

v Daily communicates with different branches for faulty sensors.

v Keep monitoring and hand daily alerts portal.

v Keep recording for branches.

v send daily report.

v Maintain customer contact person list for easy communication.

v Handle customer complaints or concerns and escalate when necessary.

v Coordinate with relevant departments to resolve issues effectively.

v Provide timely and fast resolution to client issue.

v Keep tracking on issues raised from client.

v Handle customer mails and escalate.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



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