
Customer Service Representative
2 weeks ago
Roles & Responsibilities:
Managing inbound calls and sales inquiries relating to products & services.
Providing knowledgeable response to customer’s questions regarding products, orders, deliveries, and general queries.
Giving the first time resolutions to the customers who are specially calling to renew the subscription or cancel with proper fact findings, probing and solutions.
Assisting customers and to identify their reasons on giving poor ratings on survey to company and to advisors. Resolving the query from end to end and trying to close most of the calls with resolution.
Handling complaints and identifying why the complaints has been raised against the subscription and what resolution can be given to resolve query & close the complaint with customer satisfaction.
Pitch different products to the existing customer upsell them by creating a need.
Help Company by upselling and generate more revenue.
Job Details:
Qualification : Any Under Graduate or Graduation
Fresher’s can apply
Direct TV Process
Excellent Voice Communication skills (English) Only
6 days working per week ( Alternate Saturday)
Salary up to 4 lacs (Depending on Interview)
Shift timing -2:00pm to 11:00pm - 9:00 pm to 6:00am
**Salary**: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 9372365892
-
Customer Service Representative
5 days ago
Four Points By Sheraton Navi Mumbai Vashi, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi Job Types: Full-time, Permanent Pay: ₹20, ₹24,000.00 per month Benefits: Provident Fund Language: English (Preferred) Hindi (Preferred) Work...
-
Customer Service Representative
21 hours ago
Vashi, Navi Mumbai, Maharashtra, India Car trade Car wale Full time**Overview** **Responsibilities** - Address customer inquiries promptly and professionally - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges accurately - Perform data entry tasks to update customer records - Maintain a positive attitude while handling challenging situations - Collaborate with...
-
Customer Service Assistant
21 hours ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeLooking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Secondary(10th...
-
Customer Service Representative
2 weeks ago
Navi Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 25,00,000 - ₹ 50,00,000Customer Service Representative Job DescriptionKey Responsibilities:Answer incoming calls and address customer queries.Provide product/service information clearly.Record call details and maintain accurate customer records.Resolve complaints or escalate them when needed.Ensure a positive customer experience on every call.Required Skills and...
-
Customer Service Representative
1 week ago
Navi Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 1,50,000 - ₹ 28,00,000Customer Service Representative RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service and support to our clients via phone, email, or chat.Respond to customer inquiries in a prompt and professional...
-
Customer Service Representative
3 days ago
Navi Mumbai, Maharashtra, India crutz leela Full timeCustomer Service Representative required For Stock Broking (Demat Account ) Any Graduate with 1+year of work experience Shift - Day Rotational Shift (7am to 12 midnight ) Week off - 1 rotational Transportation - 1 way (pick or drop) Females after 9pm Males after 12 midnight **Job Types**: Full-time, Permanent Pay: ₹24,000.00 - ₹25,000.00 per...
-
Customer Service Representative
21 hours ago
Navi Mumbai, Maharashtra, India Enrolsy Full timeGreetings! We are pleased to announce that we are hiring for a leading international call center. Location: Airoli Designation: Client Servicing Representative Qualification: HSC / Any Graduduate Only **FEMALE **can apply. Should have 1 year of experience in International Call Center. Job Profile: - Place outbound calls to customers to interact with...
-
Customer Service Representative
21 hours ago
Kharghar, Navi Mumbai, Maharashtra, India Furry Friends & Co Full timeCustomer service representative - A person who handles customer relations. This person is responsible for handling orders, feedbacks, customer retention. It is a desk job perfect for person having good communication skills. The representative should be Pet friendly as we are a Pet Brand. This is the front face of the store. Training will be provided. The...
-
Customer Service Representative
2 weeks ago
Navi Mumbai, Maharashtra, India Brocus IT Solutions Full time**Job Title**: Customer Service Representative - Inbound International Voice Process **Location**: Sanpada Near Vashi Station **Shift Timing**: Night Shift **Experience Required**: 6 Months-1 Years (International BPO) **Job Overview**: **Key Responsibilities**: - Manage inbound calls from international customers professionally and efficiently. - Address...
-
Customer Service Representative
2 weeks ago
Navi Mumbai, Maharashtra, India Secure Sourcing Full timeHiring for 200 Customer Service Representative Jobs in Vashi, Navi Mumbai,Ghansoli, Navi Mumbai,Thane, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship,Customer Service,Voice Process,Inbound Voice Process,Customer Support,English Language,Good Communication,Customer Calling...