Telecaller Executive

6 hours ago

Prahlad Nagar Ahmedabad Gujarat, India Kaira Software Pvt.Ltd. Full time

Kaira Software Pvt. Ltd., a leading software development company, is looking for a motivated and confident **Telecaller Executive** to join our sales and customer engagement team. You will play a key role in initiating contact with potential clients, answering queries, and helping drive sales conversions through effective communication.

**Key Responsibilities**:

- Contact potential or existing customers to inform them about our software solutions and services
- Answer customer queries related to products, features, and pricing
- Understand customer requirements and suggest appropriate solutions
- Follow up on leads, meet monthly sales targets, and facilitate future sales
- Record details of interactions, sales, and follow-ups accurately in the CRM
- Process orders efficiently and resolve basic client concerns
- Maintain a positive, empathetic, and professional attitude with customers at all times

**Required Skills & Qualifications**:

- Proven experience in telesales, customer support, or similar voice-based role
- Excellent verbal communication and interpersonal skills
- Fluency in English, Hindi, and Gujarati
- Ability to explain technical products in simple terms
- Good listening skills and a problem-solving attitude
- Cool-tempered, resilient, and able to handle rejection with professionalism
- Basic computer and CRM usage knowledge is a plus

**Job Type**: Walk-In

Pay: ₹15,000.00 - ₹25,000.00 per month

**Experience**:

- Sales: 1 year (required)

Work Location: In person

Expected Start Date: 08/08/2025

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