
Telecaller Executive
5 days ago
Kaira Software Pvt. Ltd., a leading software development company, is looking for a motivated and confident **Telecaller Executive** to join our sales and customer engagement team. You will play a key role in initiating contact with potential clients, answering queries, and helping drive sales conversions through effective communication.
**Key Responsibilities**:
- Contact potential or existing customers to inform them about our software solutions and services
- Answer customer queries related to products, features, and pricing
- Understand customer requirements and suggest appropriate solutions
- Follow up on leads, meet monthly sales targets, and facilitate future sales
- Record details of interactions, sales, and follow-ups accurately in the CRM
- Process orders efficiently and resolve basic client concerns
- Maintain a positive, empathetic, and professional attitude with customers at all times
**Required Skills & Qualifications**:
- Proven experience in telesales, customer support, or similar voice-based role
- Excellent verbal communication and interpersonal skills
- Fluency in English, Hindi, and Gujarati
- Ability to explain technical products in simple terms
- Good listening skills and a problem-solving attitude
- Cool-tempered, resilient, and able to handle rejection with professionalism
- Basic computer and CRM usage knowledge is a plus
**Job Type**: Walk-In
Pay: ₹15,000.00 - ₹25,000.00 per month
**Experience**:
- Sales: 1 year (required)
Work Location: In person
Expected Start Date: 08/08/2025
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