IT Helpdesk Technician

2 days ago


Gurugram Haryana, India Studio Materium Full time

**Job Description
- IT Helpdesk Support Technician**

**Company Profile**:
The Knowledge Center is a dedicated physical space designed exclusively for the architectural and design industry. Our mission is to address the everyday challenges faced by professionals and future professionals in architecture and design. We provide streamlined solutions by offering convenient access to all material samples and catalogs in one place, enhancing efficiency and collaboration in the creative process. The Knowledge Center aims to bridge the gap between educational and professional journeys for future professionals.

**Role: IT Support**

The IT Helpdesk Support Technician will provide first-level technical support to employees and customers, resolving software, hardware, and network-related issues in a timely and efficient manner. This role requires strong problem-solving skills, effective communication, and a customer-focused approach.

**Key Responsibilities**:

- Troubleshoot and resolve issues related to software, hardware, and network connectivity.
- Perform routine maintenance and updates on hardware and software
- Create and maintain IT documentation, including troubleshooting guides and FAQs for end-users.
- Work closely with the IT team to implement and improve support processes.

**Qualifications**:
Bachelor’s degree in Computer Science, I.T, or a related field (or equivalent experience).

**Skills**:

- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
- Familiarity with remote support tools, ticketing systems, and basic networking concepts.
- Ability to diagnose, troubleshoot, and resolve technical issues quickly.

**Work Experience**:

- (1-2) years of experience in a helpdesk or technical support role.

**Location**:Sec 71, Gurgaon

**Salary**:
**Rs.20,000-25,000 / Month**

Pay: ₹20,000.00 - ₹25,000.00 per month

Shift:

- Day shift

**Experience**:

- Help desk: 1 year (required)
- Technical support: 1 year (required)
- IT support: 1 year (required)

Work Location: In person


  • Helpdesk Technician

    5 days ago


    Gurugram, Haryana, India MRI Software Full time

    JOB CONTENT AND SCOPE (fundamental role) Provide efficient and effective technical support to end-users within our global offices, as well as our remote workers via our ticketing system. Pride Support analysts will respond to user inquiries, diagnose, troubleshoot technical issues, and provide solutions to ensure mínimal disruption to...

  • IT Technician

    5 days ago


    Gurugram, Haryana, India Webhelp Full time

    Are you a tech savvy individual with a passion for innovation, helping others and finding ways of working efficiently? We are looking for a quick thinking, fast moving IT Technician who works smart and isn’t afraid of innovation and technology to provide IT support and service to enable our contact centre to operate efficiently. Join our fun-loving global...


  • Gurugram, Haryana, India Lotus Petal Charitable Foundation Full time

    **About the Organization**: Lotus Petal Foundation has been in the nonprofit sector for more than 10 years. Our objective is to create equal opportunities for underprivileged children living in urban and semi-urban areas to enable upward social mobility. We create high-impact interventions in Education, Nutrition, and Livelihood by using innovative...

  • Help Desk Executive

    2 days ago


    Gurugram, Haryana, India JLL Full time

    JLL supports the Whole You, personally and professionally. TITLE Helpdesk Executive BUSINESS UNIT IFM REPORTING TO Facility Manager DIRECT REPORT POSITIONS None POSITION GOALS Process Management from inception to call completion of all service requests Capturing information on consistent manner Allows for complete analysis & request tracking Compliant...


  • Gurugram, India Rievax IT Solutions Full time

    Job Overview: We are looking for a skilled and customer-focused IT Help Desk Technician to join our team. The ideal candidate should have experience troubleshooting Windows and other Microsoft products, handling networking issues, and managing IT onboarding for new employees. Key Responsibilities: Provide first-level technical support for Windows, Microsoft...


  • Gurugram, Haryana, India Milestone Technologies, Inc. Full time

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for...

  • Deskside Support

    7 hours ago


    Gurgaon Rural, Haryana, India, IN Sharp Brains Full time

    Position: Deskside Engineer - L2 Support (DISPATCH)Contract Duration: 01-Year (Extendable/Maynot)Contract Type: B2B-Freelancing ContractWorking Type: On-Premises (Visit)Location: Gurgaon, Haryana, IndiaPaid Hourly: $12 To $15Role Summary: The Desktop Technician (Level 2) provides on-site and remote IT support for hardware, software, and application issues...


  • Gurugram, India Snaphunt Full time

    The Offer Work in a company with a solid track record of performance Fantastic work culture Attractive Salary & Benefits Fostering a collaborative and supportive work environment. The Job You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed. Ensuring all standards and...


  • Gurugram, India Woodward, Inc. Full time

    Position Purpose:Installs, repairs and modifies Woodward control systems (hardware and software) at the customer's location with little or no support or supervision. This position reports to the Engineering Supervisor, Field Service Supervisor, Customer Service supervisor, Engineering Manager or Manager Aftermarket Sales and Service. Essential Functions:...

  • Admin Manager

    4 weeks ago


    Gurgaon, Haryana, India CIEL HR Full time

    Hi All We are having urgent opennig for Admin Manager with one of our client Gurgaon Role and Responsibility Admin Manager The Administrative Facility Manager is responsible for the day-to- day management of premises Responsibilities cover facility operations 24x7 health safety security environment procurement of goods and services transport ...