Executive Operations

**JOB DESCRIPTION**
1. JOB PURPOSE
The purpose of the job is to handle all operational and client management aspects of DP World Trade Finance from day-to-day transactions
- Execute and handle day to day operations to ensure the service is delivered as per the guidelines set.
- Client onboarding in line with AML principles and regulatory guidelines.
- Executing loan transactions (Factoring, payables and other products) and subsequent settlements on platform.
- Generating advice and periodic statements as per client requirements
- Communication with External (customers) and internal stakeholders (sales, compliance, credit, product, etc.) to support business activities.
- Build long term relationships with key contacts at target customers and be readily available for operational and client relationship support.
- Coordinating with Sales team for documents, utilisation, and other aspects as per business requirements
- Liaise with Financial Institutions where applicable to resolve client issues in a timely & efficient manner.
- Collect feedback from customers.
- Ensure all operational controls are executed as per Policy and Procedure
- Testing of new system/changes to existing system and share observations regularly.
- Act as an ambassador for DP World always when working; promoting and demonstrating positive behaviours in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies.
- Perform other related duties as assigned during the course of business.

2. jOB cONTEXT

DP World is a leading enabler of global trade and one of the world's largest logistics and supply chain solutions companies. With operations in over 70 countries across 6 continents and 50,000 plus employees, we have our footprints across all facets of logistics including cargo containment, storage & mode through economic zones, ports & terminals, maritime services, rail, road and air. We are also the largest logistics end-to-end solution provider in India.

DP World launched DP World Trade Finance Platform, bringing in the financial institutions and buyer/seller together on one platform that satisfies the most important need of the business which is working capital. Our CARGOES Finance covers cross border pre/post shipment finance and logistics finance constitutes invoice discounting and invoice factoring.

DP World is looking for excellent operations specialists/managers to manage all operational aspects of DP World Trade Finance products and system as well as streamlining processes. This is a customer-facing role.

3. QUALIFICATIONS, EXPERIENCE AND SKILLS
- 3- 5 years’ experience in Trade Finance/Corporate & Commercial Banking operations. (Experience with Non-Bank Financial Institutions / Trade Finance Funds is a plus)
- Bachelor’s degree in business administration, Marketing, Accounts or Finance and Banking
- Knowledge in Trade Finance products and KYC, AML guidelines
- Patience and the ability to tactfully handle customer queries.
- Problem solving attitude.
- Ability to work independently without supervision.

4. COMMUNICATIONS AND WORKING RELATIONSHIPS

**Internal**:

- Daily/weekly interaction with the Reporting Manager & Trade Finance team members
- Periodic meeting with Regional Commercial Team

**External**:
The ability to communicate effectively with external parties is essential to successfully.

perform this role. Examples of these external parties include:

- Customers (importers, exporters, logistics companies, etc.)
- Financial Institutions

**Salary**: ₹200,000.00 - ₹650,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Seawoods, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9594416573