Bartender

5 days ago

Goa, India Fork & Knife Hospitality, Restaurant Management & Trading Full time

As a Bartender, you play a pivotal role in curating delightful beverage experiences for our guests without the inclusion of alcohol. Your responsibilities encompass crafting a variety of non-alcoholic drinks, maintaining a welcoming ambiance, and providing exceptional customer service.

Key Responsibilities:

- Prepare and serve a diverse selection of non-alcoholic beverages, including mocktails, smoothies, specialty coffees, and other refreshing creations, following standardized recipes and guest preferences.
- Deliver outstanding customer service by engaging with patrons, understanding their preferences, and ensuring their needs are met in a friendly and efficient manner.
- Maintain cleanliness and organization of the bar area, including sanitizing surfaces, restocking supplies, and cleaning equipment to uphold hygiene standards.
- Efficiently manage drink orders, utilizing POS systems to process transactions accurately and promptly.
- Monitor inventory levels of non-alcoholic ingredients and supplies, proactively restocking to prevent shortages and ensure seamless service.
- Adhere to all relevant regulations and safety protocols, including verifying guest age if necessary and promoting responsible consumption.
- Collaborate effectively with team members across various departments to ensure smooth operations and enhance the overall guest experience.
- Utilize upselling techniques to promote additional products and specials, contributing to revenue generation and guest satisfaction.
- Stay informed about current beverage trends, innovative recipes, and industry developments to continuously enhance skills and offerings.
- Maintain a positive attitude and professional demeanor, particularly during busy periods, to create a welcoming and enjoyable atmosphere for guests.

Qualifications:

- Previous experience in bartending or a related role is preferred.
- Strong knowledge of non-alcoholic beverages, including preparation techniques and flavor profiles.
- Exceptional customer service skills, with the ability to engage effectively with guests from diverse backgrounds.
- Excellent communication and interpersonal abilities to foster positive interactions and build rapport.
- Capacity to work efficiently in a fast-paced environment while upholding attention to detail.
- Basic mathematical proficiency for handling transactions and managing inventory.

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