Retail Sales Executive

4 days ago

Whitefield Bengaluru Karnataka, India Smartbaby Full time

Job Description: Smart Baby Sales Executive

Position Title: Sales Executive

Location: Whitefield

Reports To: Store Manager / Sales Supervisor

Job Overview:
As a Sales Executive at Smart baby, you will play a key role in providing excellent customer service and driving sales of baby and children’s products. You will be responsible for creating a welcoming and supportive shopping experience for customers, assisting them with product knowledge, and ensuring store standards are maintained.

Key Responsibilities:
1. Customer Service:

- Greet customers warmly and assist them in selecting baby and children’s products that best suit their needs.
- Provide expert advice on product features, benefits, and usage to ensure customer satisfaction.
- Address customer inquiries and resolve any complaints in a timely and professional manner.

2. Sales & Targets:

- Achieve individual and team sales targets by upselling and cross-selling relevant products.
- Actively engage with customers to identify sales opportunities and promote promotions and new arrivals.
- Maintain a deep understanding of the product range to confidently answer questions and encourage purchases.

3. Store Maintenance:

- Ensure the store is clean, organized, and visually appealing at all times.
- Assist with product stocking, inventory management, and merchandising.
- Ensure displays are attractive and products are well-presented and accessible to customers.

4. Product Knowledge:

- Stay informed about the latest products, promotions, and trends in baby care, toys, apparel, and other children’s products.
- Participate in product training sessions and stay updated on company policies and procedures.

5. Team Collaboration:

- Work closely with team members to create a positive and productive work environment.
- Assist with other duties as required by the Store Manager, including stocktaking, inventory management, and store events.

**Requirements**:

- Experience: Previous retail or sales experience preferred, especially in a customer-facing role.
- Skills:

- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to meet sales targets and work under pressure.
- Team player with a positive attitude and proactive approach.
- Education: High school diploma or equivalent; further education in retail management or related fields is a plus.
- Physical Requirements: Ability to stand for long periods and lift moderate weights.

Working Conditions:

- Full-time
- May require working on weekends, holidays, and during peak shopping seasons.

**Benefits**:

- Competitive salary and performance-based incentives.
- Employee discounts on products.
- Training and career development opportunities.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (required)

Work Location: In person

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