Customer Service Representative

4 days ago

Sabarmati Ahmedabad Gujarat, India Savitara Infotel Full time

Job Title: Customer Service Representative

Location: Ahmedabad

**Responsibilities**:

- Contact potential customers via telephone to introduce products or services.
- Explain the features and benefits of products or services to customers.
- Answer questions and address concerns of potential customers.
- Keep accurate records of customer interactions and transactions.
- Follow up with customers to ensure satisfaction and encourage repeat business.
- Achieve sales targets and goals set by the company.
- Maintain a professional and courteous demeanour at all times.
- Collaborate with team members to achieve overall sales objectives.
- Stay updated on product knowledge and industry trends.

**Requirements**:

- Proven experience as a telecaller or similar sales/customer service role preferred.
- Excellent communication skills, both verbal and written.
- Ability to engage and build rapport with customers over the phone.
- Strong negotiation and persuasion skills.
- Ability to multitask and manage time effectively.

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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