Process Trainer

1 day ago

Hyderabad Telangana, India Wipro Limited Full time

Job Description
- **- Job Title: Process Trainer- City: Hyderabad- State/Province: Telangana- Posting Start Date: 12/10/25-
- Job Description:- **Role Purpose**
- The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.**͏**:

Deliver end-to-end training for new hires in the Mapping process, both virtually and in-person.
- Develop and deliver comprehensive training programs for new and existing Mapping specialists.
- Conduct refresher sessions, knowledge checks, and skill assessments for batches in OJT and production stages.
- Conduct regular training sessions, workshops, and one-on-one coaching to enhance team skills and knowledge.
- Collaborate with SMEs, QA, and Operations teams to ensure consistent training outcomes and process alignment.
- Assess trainee performance and provide constructive feedback to ensure high-quality output, identify training needs and improve processes.
- Maintain training trackers, reports, and performance summaries for each batch.
- Participate in TTT (Train-The-Trainer) sessions and ensure all training material is up-to-date.
- Identify performance gaps during training and initiate timely coaching or remediation.
- Contribute to the continuous improvement of training methodologies and curriculum.
- Maintain high engagement levels and ensure training SLAs are met. Stay up-to-date with the latest mapping technologies, tools, and best practices to incorporate them into training
Mandatory Skills: Training (Ops).Experience: 1-3 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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