Storage Administrator

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**Summary of This Role**:
Designs, develops, installs, configures, and maintains enterprise storage and switch infrastructure systems (e.g. standardized micro-code and firmware levels, etc.), as well as, install third-party software products to ensure reliability in accordance with user needs and technical specifications while meeting defined service level agreements. Recognizes and troubleshoots issues with storage, switch infrastructure, and assigned third-party software executing on vendor specific hardware (International Business Machines (IBM), Hitachi Data Systems (HDS), Brocade, EMC/Dell systems, etc.). Establish and document standards and procedures (including disaster recovery procedures) for management review. Communicates with and provides reporting and technical support to system users and clients.

**What Part Will You Play?**:

- Assists with research through review of assigned aspects of enterprise storage system, firmware, vendor software product, and/or Independent Software Vendor's (ISV) product upgrade packages under general/moderate review by higher level Storage Administrator. Provides findings with supporting details to Lead for review and determination. Supports roll-outs and testing of upgrades and new product installs to various remote locations storage environments as directed. Develops roll-out schedules, with assistance. Serves as backup on vendor products or assigned ISV products. Begins to peer review others work for validation. May lead less complex projects. Begins to develop and interpret technical specifications.
- Builds, configures dynamic pools, dynamic tiering, and present Logical Unit Numbers (LUN) to new Hosts. Maintains and monitors existing storage assigned to Hosts as directed by higher level Storage Administrator.
- Provides higher level Storage Administrators feedback on procedures to improve clarity, readability, and accuracy. Understands and demonstrates a thorough knowledge of disaster recovery techniques.
- Collects and reports data need by higher level Storage Administrators in capacity and resource planning and management.

**What Are We Looking For in This Role?**:
**Minimum Qualifications**
- Bachelor's Degree
- Relevant Experience or Degree in: Major in Computer Science preferred, other majors considered. Willing to accept additional experience in lieu of a degree.
- Typically Minimum 2 Years Relevant Exp
- Experience in system administration within a highly available enterprise environment or related experience.
- Typically Minimum 2 Years Relevant Exp

**Preferred Qualifications**
- Global Payments experience is strongly preferred

**What Are Our Desired Skills and Capabilities?**:

- Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
- Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
- Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
- Distributed Systems Knowledge/Skills - UNIX and Windows Servers, NAS, SAN architecture(IBM DS8*/XIV, HDS VSP/VSP G1000, HUSVM, EMC/DELL, etc.), vendor Software Products (e.g. Hitachi Tuning Manager, Dynamic Provisioning, Dynamic Tiering, Tiered Storage Manager, Replication Manager, Command Suite, HSA, IBM Tivoli Productivity Center, Switch Fabric Topology, Enterprise Switch Software (e.g. Brocade Network Advisor, etc.), Command Line Interface(CLI), Hitachi Open Remote Copy Manager(HORCM), etc.

Global Payments Inc. is an equal opportunity employer.