Customer Service Associate

19 hours ago

Pune, India TELLIEPACT GLOBAL TECH SERVICES Full time

Name of the position

**CUSTOMER SERVICE ASSOCIATE**

No Of Openings

**200**

Age Limit

**No Age Limit**

Gender

**Male/ Female**

Location

Amazon Development Centre (India) Private Limited,
Trion IT Park, Survey No. 35,
Pune Ahmednagar Road, Somnath Nagar, Village Vadgaon Sheri(Near VimanNagar),
Taluka Haveli, District, Pune 411 014

Landmark - Behind the In-Orbit Mall

Type of Industry

**Customer Support Process/ International Voice Process**

Education

**12th, Any degree**

Experience

**Minimum 6 Months experience in International Voice Process/ BPO**

Skillset

**Excellent communication skills, Should not have MTI, Should be flexible for Rotational shift, Good typing skills**

CTC

**3.5 Lpa to 4.2 Lpa**

Variables

1. Night Shift Allowance 150 rs everyday

**2.** Zeta Meal Card - INR 1100/month i.e. INR 13200/- PA

**3.** Internet Allowance - INR 1250/month i.e. INR 15000/- PA

**4.** Health insurance benefits up to INR 5.0 Lacs

**5.** Overtime Allowance as per business requirement.

**6.** Transportation Allowance/ Pickup & Drop Facility provided within (30 KM radius from Office)

Remote/Onsite?

Job timings / weekend off

**Rotational week off (2 day off a week)**

Brief points

1. Post sales customer problem solver

2. This is a support process (Not a sales process)

3. Associates communicate with customers

Primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

SPOC / Person to meet

How many Rounds of Interview

**3 rounds**

**Salary**: ₹30,000.00 - ₹34,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7406002026

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