Call Center Executive
11 hours ago
1. Inbound calls - Understanding and capturing customer needs and preferences
2. Order Management - Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders
3. Complaint Handling - Delivering a wonderful experience for customers with prompt and timely services
4. Partner Menu & Healthcheck Audit - Daily audits of partners to ensure all outlets are open timely.
5. Outbound Calls - Occasionally feedback calling
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Evening shift
- Night shift
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Call center: 1 year (preferred)
Work Location: In person
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