Telecalling

2 days ago

Noida Uttar Pradesh, India Ritvi Innovations Pvt Ltd Full time

**Job Description: Telecaller**

Position Overview:
We are seeking a highly motivated and target-oriented Telecaller to join our sales team. As a Telecaller in Sales, you will be responsible for generating leads, contacting potential customers, and promoting our products or services over the phone. Your primary goal will be to schedule appointments or close sales deals to contribute to the company's revenue growth.

**Responsibilities**:

- Conduct calls to prospective customers to generate leads and achieve sales targets.
- Introduce and explain our products or services to potential customers, highlighting their features and benefits.
- Identify customer needs, understand their requirements, and provide suitable solutions or recommendations.
- Answer incoming calls from customers and address their inquiries, complaints, or product-related questions.
- Follow a sales script and maintain a professional and persuasive communication style to engage customers and build interest in our offerings.
- Maintain accurate and up-to-date records of all customer interactions, including calls made, appointments scheduled, and sales closed, using the company's CRM system.
- Meet or exceed individual and team sales targets on a monthly, quarterly, and annual basis.
- Continuously update knowledge of our products, industry trends, and competitive landscape to effectively address customer queries and objections.

**Requirements**:

- Proven experience as a telecaller or sales representative, preferably in a similar industry or with similar products/services.
- Excellent communication and interpersonal skills, with the ability to engage customers over the phone and build rapport.
- Strong persuasive and negotiation skills to influence customer decisions and close sales.
- Ability to handle objections and resolve customer complaints effectively and professionally.
- Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- Proficiency in using CRM software or similar tools to manage customer interactions and sales pipelines.
- Basic knowledge of sales techniques and strategies, including cold calling, lead generation, and closing techniques.

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (preferred)

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